Privacy Policy

Who We Are

Open Minds Therapy, LLC ("we," "us," or "our") is a licensed outpatient mental health practice located at 10 S. Walnut Street, Milford, DE 19963. This Privacy Policy describes how we collect, use, and protect information gathered through our website at openmindstherapy.org.

This policy applies to website visitors only. For information about how we handle your protected health information as a patient, please see our Notice of Privacy Practices.

Information We Collect

Information you provide

When you use our contact form or chat widget, we collect your name, email address, phone number (if provided), and the content of your message. This information is used solely to respond to your inquiry.

Information collected automatically

Our website may collect standard technical information such as your IP address, browser type, pages visited, and time spent on the site. This data is used in aggregate to improve our website and is not linked to your identity.

How We Use Your Information

• To respond to inquiries submitted through our website
• To schedule consultations or appointments
• To improve the functionality and content of our website
• To comply with legal and regulatory obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

Our website uses the following third-party services, each with their own privacy policies:

• TherapyPortal - our client portal for scheduling and secure messaging
• Formspree - processes feedback form submissions
• Psychology Today - displays our verified therapist badge
• Zencare - displays our therapist directory badge

Cookies

Our website may use cookies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our website may not function properly.

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the new policy.

Contact Us

If you have questions about this Privacy Policy, please contact us: